EBI AI
Customer Support
Maximize Your Reach: Unleashing the Potential of Promote Your Tool
AI assistants can benefit businesses in many ways, such as:
- Improving customer satisfaction and loyalty by providing fast, accurate and personalized answers to their queries and requests.
- Reducing operational costs and increasing efficiency by automating repetitive and routine tasks that would otherwise require human agents.
- Enhancing brand image and reputation by creating a unique and engaging customer experience that reflects the business's values and personality.
EBI.AI offers two ways for businesses to create their own AI assistants:
- Using their platform, which allows businesses to design, build, test and deploy AI assistants in minutes, without any coding or technical skills required. The platform provides various features and tools to help businesses create advanced AI assistants that can handle complex conversations, integrate with various data sources and systems, and learn from feedback and analytics.
- Hiring their team, which consists of experienced AI experts who can create and manage custom AI assistants for businesses that have specific needs or preferences. The team can handle everything from designing the conversation flow and personality of the AI assistant, to integrating it with the business's website, app or other channels, to monitoring its performance and improving it over time.
EBI.AI has been working with artificial intelligence since its commercial beginnings, and has helped over 5,000 businesses worldwide benefit from their AI expertise. Some of their clients include Coop Sweden, Legal & General Insurance, Mytime Active, Barking & Dagenham Council, and more. EBI.AI's AI assistants have proven to deliver impressive results for their clients, such as answering 99% of routine enquiries, increasing customer engagement by 300%, and saving up to two full-time employees per month.
If you are interested in creating your own AI assistant with EBI.AI, you can sign up for a free account on their platform, book a discovery call with their team, or browse their case studies for inspiration.
Pros
- It can help businesses improve customer satisfaction, increase capacity and lower costs
- It can handle 99% of routine enquiries for some clients and present information in ways that haven't been possible before
- It can be set up in minutes with zero coding or technical know-how required
- It can integrate with various software systems and data sources
- It can learn from user feedback and data analysis to improve over time
Cons
- It may not be able to handle complex or sensitive queries that require human intervention or empathy
- It may face technical issues or errors that affect its performance or reliability
- It may require regular maintenance and updates to keep up with changing customer needs and expectations
- It may raise ethical or legal concerns about data privacy, security and transparency
- t may encounter resistance or distrust from customers or employees who are not comfortable with AI technology