If you are looking for a way to collaborate with your team around email, you might want to check out Missive. Missive is a team inbox and chat app that lets you manage shared email accounts, SMS, web chats and more from a single interface. In this blog post, I will give you an overview of what Missive can do for you and your team.
Missive is designed to help teams work together more efficiently and effectively. With Missive, you can:
- Assign conversations to team members or groups, so everyone knows who is responsible for what.
- Chat with your teammates inside email threads, without cluttering the inbox or confusing recipients.
- Share attachments, notes, tasks and emoji reactions with your team, without leaving the app.
- Use shared labels to organize conversations by project, department or priority.
- Integrate Missive with other tools you use, such as Asana, Zoom, Slack and more.
- Access Missive from any device, whether it's a desktop app, a web app or a mobile app.
Missive is trusted by over 2500 teams across 80 countries, who use it to handle their customer support, sales, marketing and internal communication needs. Some of the features that make Missive stand out are:
- Scoped conversations: You can choose who can see and reply to each conversation, so you can have private chats with your team or external parties.
- Rules: You can automate workflows and actions based on triggers and conditions, such as auto-assigning conversations, sending canned responses or snoozing emails.
- Unified inbox: You can view and manage all your communication channels in one place, whether it's email, SMS, Facebook Messenger or Twitter.
- Customization: You can customize Missive to suit your preferences and needs, such as changing the theme, layout, keyboard shortcuts and notifications.
Missive is not just another email client. It's a powerful collaboration platform that can transform the way you work with your team. If you want to try it for yourself, you can sign up for a free trial or book a demo on their website: https://missiveapp.com/
Pros
- It integrates email, chat, and team collaboration in one platform .
- It allows real-time collaboration on drafts with multiple team members.
- It has a powerful search functionality to find any email, conversation, or attachment quickly.
- It provides exceptional customer support and listens to user feedback.
- It prioritizes privacy and security with end-to-end encryption.
Cons
- It can be overwhelming to learn all the features and settings at first.
- It can be expensive for some users who need more than three shared inboxes.
- It does not have a LinkedIn integration yet.
- It does not support voice or video calls within the app.
- It does not have a native app for Linux users.
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